Brilliant Brains AI Digital Marketing Agency
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Health & Wellness · D2C Nutraceuticals & Nutrition

Cohort Analytics, Turned Into Subscription Growth

Customers who used to buy once now buy on repeat.

Optibac

2.1x
Customer Lifetime Value
RETENTIONANALYTICSSTRATEGY

Challenge

Optibac needed growth that held up under scrutiny in d2c nutraceuticals & nutrition — a category where demand is contested and the easy tactic stops working quickly.

Customers who used to buy once now buy on repeat.

Objectives

  • Move customer lifetime value as the single accountable number
  • Build a system rather than a campaign
  • Make measurement trustworthy before scaling spend
  • Keep unit economics intact at higher volume

Approach

We ran the engagement across 3 connected services rather than as separate workstreams. Cohort Analytics, Turned Into Subscription Growth became the operating idea: every decision — media, creative, build and automation — was judged against customer lifetime value.

Services used

Deliverables

Growth architectureMeasurement frameworkretention programmeanalytics programmestrategy programmeReporting cadence

Process

  1. 01

    Diagnose

    Audit the funnel, the data and the economics before touching spend.

  2. 02

    Design

    Map the system: channels, creative, automation and the measurement behind them.

  3. 03

    Deploy

    Ship in sequence, with one variable moving at a time.

  4. 04

    Compound

    Read, reallocate, and let the winning route take the budget.

Results

2.1x
Customer Lifetime Value

Customers who used to buy once now buy on repeat.

Gallery

RETENTION
ANALYTICS
STRATEGY

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Reorders arrive when customers actually run out.

Let’s build the next one.

Get in touch

Our offices

Global presence, local reach.

United Kingdom

Brilliant Brains Ltd

49 Botelers, Basildon, Essex, SS16 5SD

+44 7725 022968

growth@brilliantbrains.ai

United Arab Emirates

Brilliant Brains Marketing Management – FZCO

IFZA Business Park, DDP, Premises No 70095-001, Dubai Silicon Oasis, Dubai, UAE

+971 052 421 5779

growth@brilliantbrains.ai

India

Brilliant Brains AI Digital Marketing Pvt Ltd

10th Floor, Techno-1, X Road, Radhe Nagar, Khajaguda, Raidurg, Hyderabad, Telangana 500104

+91 7702 173 579

growth@brilliantbrains.ai

Growth Plan