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Beauty & Personal Care · D2C Skincare

How We Reached 2.9x Return on Ad Spend With Social and Retention

Customers come back before the product runs out.

Aviitum

2.9x
Blended Media Efficiency (MER)
SOCIALVIDEORETENTION

Challenge

Aviitum needed growth that held up under scrutiny in d2c skincare — a category where demand is contested and the easy tactic stops working quickly.

Customers come back before the product runs out.

Objectives

  • Move blended media efficiency (mer) as the single accountable number
  • Build a system rather than a campaign
  • Make measurement trustworthy before scaling spend
  • Keep unit economics intact at higher volume

Approach

We ran the engagement across 3 connected services rather than as separate workstreams. How We Reached 2.9x Return on Ad Spend With Social and Retention became the operating idea: every decision — media, creative, build and automation — was judged against blended media efficiency (mer).

Services used

Deliverables

Growth architectureMeasurement frameworksocial programmevideo programmeretention programmeReporting cadence

Process

  1. 01

    Diagnose

    Audit the funnel, the data and the economics before touching spend.

  2. 02

    Design

    Map the system: channels, creative, automation and the measurement behind them.

  3. 03

    Deploy

    Ship in sequence, with one variable moving at a time.

  4. 04

    Compound

    Read, reallocate, and let the winning route take the budget.

Results

2.9x
Blended Media Efficiency (MER)

Customers come back before the product runs out.

Gallery

SOCIAL
VIDEO
RETENTION

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Let’s build the next one.

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